Altitude Accounting Service FAQs

Looking to find out more about Altitude? We’ve compiled a list of FAQs to help answer the most common accounting service queries we receive.

Altitude FAQs Index

Click each header to jump to the answers to our frequently asked accounting services questions.

Q. Who are Altitude Accounting?

A. Great question! We are an accountancy practice based in Guildford, Surrey. Our passion is elevating SMEs and like-minded business owners to Think Tall and achieve their business and personal aspirations.

Our goal is to go beyond your expectations of your accountant and provide the practical business planning and strategic positioning in parallel to your accounting, bookkeeping, tax and statutory compliance needs.

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Q. What accounting software does Altitude use?

A. Although we are familiar (and proficient) with many of the leading cloud accounting software platforms, the majority of our clients use Xero to manage their finances. As a Xero Gold Partner, our Squad have a huge amount of technical and practical experience helping businesses like yours to get more from their numbers.

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Q. Can you help me switch cloud accounting platforms or setup a new Xero account?

A. Of course! We’ve helped a number of business owners and finance teams to setup their first (and even consolidate) Xero business account or switch to Xero from another cloud accounting platform provider.

The process is straightforward, but whatever your situation or requirement, we recommend that we first chat through your current accounting setup, your needs and aspiration to ensure the setup/migration is optimised for your needs, that the process is as smooth as possible and you’re ready to go right from the off.

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Q. I’m thinking of switching from my accountant/bookkeeper – can Altitude help me?

A. Of course. Whatever your reason for switching/changing your accountant/bookkeeper, we’re here to listen, understand and act in order to help you achieve your aspirations. We’ve worked with a number of clients to take on their accounting and/or provide extra support to their existing finance function. If this sounds like you, or you’d like to discuss your current situation or relationship with your current bookkeeper, accountant, business advisor etc. then please get in touch with us.

Please be assured that we’re more than happy to work alongside your existing stakeholders, advisors and teams to ensure a smooth transition and will outline the process and clearly communicate any deadlines and deliverables. Our goal is to go beyond your accounting, bookkeeping and tax requirements – we want to elevate your business through practical business planning and strategic positioning to achieve your aspirations.

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Q. What services can you provide for my business?

A. Our goal is to provide a range of services that support and achieve your goals. We take the time to understand you, your business and your aspirations before recommending a package of services to complement and enhance your business functions.

Here’s a full list of the services available to businesses like yours:

Cloud Software Solutions

Elevating your software through:
– Xero account setup
– Xero account migration
– Xero account optimisation

Finance Team Support

Elevating your financials through:
– Bookkeeping services
– VAT returns
– Management reporting
– Forecasting and budgeting
– Payroll service
– P11Ds
– Annual Tax on Enveloped Dwellings (ATED)
– Construction industry scheme (CIS) service

Statutory Compliance

Elevating your Business Compliance through:
– Accounts preparation services
– Corporation tax preparation services
– Company secretarial

Strategic Business Advice

Elevating your aspirations through:
– CFO support
– Elevation planning
– Business valuations service
– Business tax planning & advice
– Research & Development (R&D) tax claims

If you’re not sure where to start or have any questions about our services, we’d love to chat with you!

Q. What services are available to me as an individual?

A. Here’s a full list of the services available to you to help you achieve your aspirations:

Elevation planning
Our strategic advice service helps you to go beyond the numbers and transform your vision, people, issues, data and processes.

Personal tax planning & advice
Whether you’re planning for your exit, your retirement, for fuelling passions, our personal tax planning goes beyond just your year-end tax return.

Personal tax preparation services
Thorough, transparent and with all the right tax treatments applied ahead of your personal tax return filing deadline.

If you’re not sure where to start or have any questions about our services, we’d love to chat with you!

Q. How do you charge?

A. We don’t list the prices of our services on our website because we don’t believe that ‘one size fits all’. Every business is different from its products/services, its ethos and reason for being, right the way through to your personal and business aspirations.

If you’re interested to see how we stack up against our competitors, then we’d recommend you talk to us and let us take some time to understand you and your requirements. Following this chat, we’ll build you a proposal of services based on what you need and what we believe you need to grow your business. We’re confident our approach to your business will mean we stand out from the crowd.

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Q. If I have a problem, query or question will I be ‘on the clock’ and be charged for your advice?

A. NO! We know that many accountants and advisors typically work to the billable hour, but at Altitude we bill based on outputs, not time spent and are committed to adding value. We want to help business owners meet their aspirations and we genuinely care about you and your goals so billing by the hour is simply not compatible with our approach.

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Q. Do you provide Xero training?

A. Many of our Squad have achieved Xero Certified Advisor status which means we have a strong understanding and practical knowledge of how to use and get the most out of Xero for our clients. We don’t provide accredited training courses in Xero, but our Squad can provide on-site or remote support and guidance in navigating and using Xero and a range of integrated apps including Hubdoc, Futrli, Taxfiler, ApprovalMax, Spotlight and Float.

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Q. How do I contact Altitude Accounting?

A. There are a variety of ways to get in touch with us…

Call us on 01483 943799

Visit Altitude HQ at 127/131 High Street, Guildford, GU1 3AA

Email us at

Alternatively, why not get in touch with one of our Squad members directly to find out more about our passions and to talk through your aspirations.

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Q. Are you on social media?

A. Yes! We have business accounts on both Instagram and LinkedIn where we share our Think Tall insights.

Many of our Squad members also have social media accounts including LinkedIn profiles. Check out their Squad profile to connect with them directly.

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Q. What is your Company Registration Number?

A. Our company registration number is 11609127.

Altitude Accounting is a limited company registered in England and Wales.

Our registered office is First Floor, 129 High Street, Guildford, Surrey, GU1 3AA